Help and Support

College Media Network provides training and support for all our partner publications at zero cost. Given that many newsroom suffer from turnover year over year and even semester to semester, we recommend that you post our phone number in your newsroom and encourage your staff to contact us.

Please click here to download signs for your newsroom.

We hold regular trainings on both the editorial and business components to our software during normal business hours (9:30 to 5:30pmEST weekdays), but our staff can make special arrangements upon request.

We do provide 24hr support for emergency issues, but beyond normal business hours, we ask our partners reserve contacting us unless it is a critical emergency with regarding our service.

We are available via phone, email and you can always submit a support ticket at support.collegepublisher.com.