Connect with us

National News

Apple Admits to Shortening Battery Life of Older Phones

The company says the move was to actually save battery life, but angry customers are responding with lawsuits.

Caitlyn Morral

Published

on

Apple has come clean on intentionally shortening the battery life of its older phones.

iPhone 6. (Image: Hurk via Wikimedia Commons)

Apple has released five new phones over the past two years — iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus and iPhone X — and as these new products have been introduced to the market, users with older Apple products (specifically, iPhone 6, iPhone 6 Plus and iPhone 6s) have noticed significant changes in the performance of their devices.

After many users recognized that they were having same problems, some began to press for an explanation.

It was a Reddit post that sparked a large Internet fire.

In a matter of days, Apple product owners rallied around one common issue: iPhone batteries. Theories and discussions on the post spread last month, calling Apple and its policies into question.

Apple then admitted to slowing down the battery life on older devices through iOS updates. Through the updates, the batteries and performance speed of older phones was significantly weakened.

On Dec. 28, Apple issued a formal apology on their website through a statement titled “A Message to Our Customers about iPhone Batteries and Performance.” The message begins by addressing how they have been receiving feedback from their customers on the deteriorating battery life on their phones before going into a short explanation on how their batteries age.

The statement also reads:

“Over the course of this fall, we began to receive feedback from some users who were seeing slower performance in certain situations. Based on our experience, we initially thought this was due to a combination of two factors: a normal, temporary performance impact when upgrading the operating system as iPhone installs new software and updates apps, and minor bugs in the initial release which have since been fixed.

We now believe that another contributor to these user experiences is the continued chemical aging of the batteries in older iPhone 6 and iPhone 6s devices, many of which are still running on their original batteries.”

The statement offers any customer who has experienced problems with their battery a replacement for $29, a discount off the standard $50 price. This replacement will be available through the end of 2018, and applies to the iPhone 6, 6 Plus, 6s, 6s Plus, SE, 7, and 7 Plus.

Some users are not buying Apple’s explanation that the decision to slow down older phones is to prolong the life of their aging batteries and have filed lawsuits against Apple.

The company has also said they will issue an iOS software update this month that will offer more visibility into the health of their iPhone’s battery, which will allow users to tell for themselves if the battery life is actually impacting performance.

 

Catilyn is a student at St. Bonaventure University in New York. She's a writer and Digital Producer for CMN.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Sign up for the Morning Scoop

and wake up with us each day.

CMN Reports

National News19 mins ago

Fire at Kansas State University Library

Crews contain fire to main library.

by , UNC Wilmington
National News33 mins ago

Parents Take Son to Court After He Refuses to Leave Their Home

A real life case of 'Failure to Launch'.

by , UNC Wilmington
Entertainment1 day ago

The Best of the 2018 Billboard Music Awards

Notable moments from the momentous occasion.

by , University of Albany
National News3 days ago

New Starbucks Policy Allows Anyone To Use Its Restrooms

An incident involving two men prompted a change that would impact 8,000 Starbucks cafes nationwide.

by , Penn State University
Frontier Airlines plane parked at airport Frontier Airlines plane parked at airport
National News3 days ago

Frontier Airlines Passenger Assaults Pregnant Woman and Service Dog

More airplane drama, but this time, the airline was not at fault.

by , Penn State University
National News3 days ago

$90 Million Worth of Liquid Meth Found in Semi-Truck in North Carolina

Just in case you need a conversion rate of liquid meth to street value, it's 120 gallons for $90 million.

by , Penn State University
Police cars at the scene of shooting. Police cars at the scene of shooting.
National News3 days ago

One Dead and Two Injured after Georgia Graduation Ceremony

Graduations should be a time to celebrate, but that wasn't the case for this ceremony in Georgia.

by , Penn State University
Awww4 days ago

Royal Wedding 101: It’s The Final Countdown

Everything You Need To Know About Prince Harry and Meghan Markle's Big Day

by , American University

Top Reads